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Preparing your experience
Preparing your experience
Suspensions aren't just "form letters." They're investigations. We unpack your notices, metrics, listing history, and operations to identify root causes.
We assemble evidence and produce a clear, defensible narrative with corrective actions the platform can trust.
After reinstatement, we strengthen your processes to prevent future issues.
From individual sellers to enterprise brands, we support businesses at every scale
or repeated denials
with stricter policies
managing multi-store portfolios and complex catalogs
needing multilingual documentation and SOPs
Simple steps, zero fluff
Read the notice, gather facts, assess risk & revenue impact
Map violations to policies; collect invoices, POAs, comms, and proofs
Write specific, verifiable fixes and prevention steps
Draft the appeal with exhibits, policy references, and corrective detail
Manage timelines, answer reviewer questions, escalate when appropriate
Lock in changes (listing, ops, CX) to avoid repeat violations
Light-touch account-health reviews and alerting
We're not just another agency. We're specialists dedicated to keeping you selling.
A focused team that lives and breathes marketplace policy
Every claim is backed by documents, data, and operational proof
Reinstatement is the start; we design changes that pass the next review
Straightforward writing helps reviewers and keeps your team aligned
NDA on request; sensitive data handled with care
US, UK, EU and key growth regions
The foundation of everything we do
Plain language wins with sellers and reviewers
Policies, notices, metrics, and messages tell the story; we follow the evidence
Preventing the next suspension matters as much as fixing this one
We won't submit weak or generic appeals
With fewer back-and-forth cycles
Through real operational fixes
With ready-to-use SOPs and templates
We also support commerce-critical social and payment ecosystems when they affect your sales: Meta (Facebook/Instagram) Shops & Ads, TikTok Ads/Shop, Google Merchant Center, plus payment/fintech accounts like PayPal, Payoneer, Stripe, Wise, and traditional banks' merchant reviews—focusing on compliance narratives, evidence packages, and appeal documentation to restore access or reduce limits where policy allows.